DocTalk Privacy Policy

Effective Date: July 6, 2025

Welcome to DocTalk! We care deeply about your privacy and are committed to keeping your personal health information safe. This policy explains what we collect, how we use it, and your choices.

We want to be clear:

• We never sell your personal data.
• We don't look at your messages or uploaded documents.
• We only store what's necessary to provide the service.
• The only personal detail we know about you is your email address.

DocTalk is an AI-powered tool designed to help you better understand your health through your questions and documents. It is not a substitute for medical advice from a licensed professional. Always consult your doctor for medical care.

What We Collect

• Email Address: Used to create your account and manage subscriptions.
• Messages and Uploads: You control what you share. These are encrypted and private.
• Subscription Info: We track which plan you're on and any purchases made.
• App Usage: We may collect data like how often you use certain features to improve the app.
• Device Info: Basic technical details (like app version or crash logs) help us keep things running properly.

How We Use Your Information

• Deliver and improve the DocTalk experience
• Help with subscription access and billing
• Respond to support requests or feedback
• Keep the app safe and reliable

We do not:

• Share your personal or health data with advertisers
• Use your content for marketing
• View or access your documents or chats unless you ask us to as part of a support request

When We Share Information

• Trusted Partners: We work with secure, vetted technology providers who help us run the app. They're not allowed to use your data for anything else.
• Legal Reasons: If required by law, we may need to share data.
• Business Changes: If we're ever part of a merger or acquisition, we'll make sure your privacy continues to be protected.

How We Protect Your Data

• Messages and documents are encrypted before being stored.
• We don't store your name in plain text.
• Photo uploads are stripped of location info.
• We don't monitor or access your conversations.

How Long We Keep Your Info

• You can delete your conversations or documents anytime.
• If you delete your account, we delete your data too (except what we may need for legal or billing reasons).

Your Choices

• Access: View your chat history or documents
• Delete: Remove individual items or your whole account
• Upload: You choose what files or info to share
• Manage Subscription: Through the App Store or Google Play

Have questions? Email us anytime at doctalk@zymgmtco.com

For Parents

DocTalk is not designed for children under 13. If we learn we've collected data from a child without consent, we'll delete it right away.

International Use

We're based in the U.S. If you're using the app from outside the U.S., your data may be stored here. We take appropriate steps to protect it no matter where you are.

Updates

We may update this policy if needed. We'll always let you know in the app. Continued use means you agree to any changes.

Contact Us

ZY MGMT Co
📧 doctalk@zymgmtco.com